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  dsprinting

  Participant

  July 26, 2025 at 16:31

  Hello,
  We’re unable to edit a product variable. In this case, we need to change the SKU on a service, and when we click on the Inventory tab, the table for this doesn’t load to the right of this column. See screen shot: https://prnt.sc/mdek_K0WqM-L

  In fact, any items in the left column like “Variations”, “Shipping”, etc when clicked on it doesn’t load that choice. We’ve cleared cache and tried on several browsers FireFox and Chrome to edit.

  Thank you!

  #450873 Copied
  1 Answer
  

  Alex Carter

  Support staff

  July 26, 2025 at 17:02

  Hello,

  Thank you for reaching out to us.

  1/ Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
  If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

  2/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

  Warm Regards,
  The 8Theme Team

  #450876 Copied
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