Archive products filters lagging when expand on desktop and mobile

This topic has 4 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Sega

  • Avatar: Sega
    Sega
    Participant
    July 25, 2025 at 09:03

    Hello! Filters works with bugs. video attached. pls help 🙂
    turning off plugins does not changing anything.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    July 25, 2025 at 12:26

    Dear @Sega,

    We hope this message finds you well. We would like to inform you that the issue you encountered with the toggle glitching on the Shop filters sidebar was due to the ‘Lazy Load’ option being active for the widgets in that area.

    To resolve this, we have disabled the ‘Lazy Load’ option, as it appears unnecessary for your current setup and the widgets will be displayed at once. The widgets in question are displayed within the first visible viewport, and activating lazy loading was causing immediate triggering, which led to the glitch.

    You can view the change here: https://prnt.sc/ecYrfqiCiYwr

    Please verify the functionality at your convenience after clearing the cache and let us know if the issue persists or if there is anything else we can assist you with.

    Best regards,
    The 8Theme Team

    Avatar: Sega
    Sega
    Participant
    July 25, 2025 at 13:21

    Thank you!
    Now all working fine 🙂

    Avatar: Sega
    Sega
    Participant
    July 25, 2025 at 13:54

    Thanks for the support! My topic “Archive products filters lagging when expand on desktop and mobile” has been successfully resolved.

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The issue related to '‘Archive products filters lagging when expand on desktop and mobile’' has been successfully resolved, and the topic is now closed for further responses

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