Please see the attached video. The product image is a little bit blurred and it becomes a focused image when the mouse over them. Please show me how to make the image clear all the time. Thanks
This topic has 9 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Ethan
Please see the attached video. The product image is a little bit blurred and it becomes a focused image when the mouse over them. Please show me how to make the image clear all the time. Thanks
Hello,
Thank you for reaching out to us.
We can not see the content of your single product page – https://prnt.sc/0KF5ct1kh1yx https://www.8theme.com/documentation/xstore/woocommerce/great-things-are-on-the-horizon-or-site-visibility-from-woocommerce-plugin/
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Warm Regards,
The 8Theme Team
Hello,
Thanks for your reply.
My site Visibility just set to “Live”.
And I try to go to Appearance > Customize > WooCommerce > Product Images. It seems like doesn’t work. Please see attached image.
Hello,
Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Warm Regards,
The 8Theme Team
Please see attached image for wp login details. Thanks
Hello,
Kindly copy and paste the login and password into the Private Content area instead of providing a screenshot.
Warm Regards,
The 8Theme Team
1
Hello,
We appreciate your prompt response.
Please clear cache and check now – https://prnt.sc/-9d9iB1gcPAp
Warm Regards,
The 8Theme Team
Thanks for the support! My topic “Product image is blurred and it becomes a focused image when the mouse over them” has been successfully resolved.
The issue related to '‘Product image is blurred and it becomes a focused image when the mouse over them’' has been successfully resolved, and the topic is now closed for further responses