Problem searching products after pressing the search button

This topic has 5 replies, 2 voices, and was last updated 5 months, 1 week ago ago by Ginel

  • Avatar: Ginel
    Ginel
    Participant
    July 18, 2025 at 11:39

    Hello!

    I’m having a problem with searching the site, namely I get results in Live search, but when I click on the search button to send me to all results, the page doesn’t load, generating a timeout after some time. Can you check?

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 18, 2025 at 13:20

    Hello @Ginel
    Please, check now.
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Ginel
    Ginel
    Participant
    July 18, 2025 at 14:24

    Hello again!

    It was partially solved. For example, for the attached search, it shows me results in live search but on the search page it doesn’t show me any products. I also noticed that if I search for a product and this is the only one found in live search, that product is often duplicated.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 18, 2025 at 16:05

    Hello @Ginel
    Please, check if the search results are correct now.
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Ginel
    Ginel
    Participant
    July 18, 2025 at 16:11

    It’s all right! Thank you!

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The issue related to '‘Problem searching products after pressing the search button’' has been successfully resolved, and the topic is now closed for further responses

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