The site search engine is not working thank

This topic has 2 replies, 2 voices, and was last updated 4 months, 4 weeks ago ago by Jack Richardson

  • Avatar: horacio1972
    horacio1972
    Participant
    July 17, 2025 at 17:41

    The site’s search engine is not working and is not giving results. If it does, it is done with Ajax. Please check it. I am sending screenshots of the errors.

    You now have the same access as last time.

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    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 18, 2025 at 07:05

    Hello @horacio1972,

    We hope this message finds you well.

    If you are currently using the XStore Archive Products Builder with Elementor, we kindly recommend using the Search Results template built with Elementor as well to ensure proper functionality.

    To assist you, we have created a suitable Search Results template for your site, which you can view here: https://prnt.sc/3VwglIk1VtnT. Please note that we have removed the sidebar from this layout, as product filters are not compatible with the search results page. Instead, we have included only the “Searched Products” widget on the Search Results page, as shown in the following screenshot: https://prnt.sc/MmANUI5HyzQQ.

    The search functionality should now be working correctly. We kindly invite you to review it on your end and let us know if everything meets your expectations.

    Best regards,
    Jack Richardson
    The 8Theme Team

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