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Mobile header modifications do not appear

This topic has 9 replies, 2 voices, and was last updated 5 months, 1 week ago ago by Saleh

Saleh

Participant

July 16, 2025 at 14:58

when I made header modifications, it is do not appear in mobile.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#450045 Copied

8 Answers

Alex Carter

Support staff

July 16, 2025 at 15:23

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#450047 Copied

Saleh

Participant

July 16, 2025 at 15:37

sure

Please contact administrator
for this information.

#450049 Copied

Alex Carter

Support staff

July 16, 2025 at 15:46

Hello,

We appreciate your prompt response.

https://prnt.sc/8KaSRGhctBbU
Could you please check the access credentials and provide ones that are working?

Warm Regards,
The 8Theme Team

#450051 Copied

Saleh

Participant

July 16, 2025 at 15:57

plz, try now with a same pass

#450053 Copied

Alex Carter

Support staff

July 16, 2025 at 16:03

Hello,

Please clear the cache of your mobile browser and check the header now.

Warm Regards,
The 8Theme Team

#450055 Copied

Saleh

Participant

July 16, 2025 at 16:07

usre: admin1
pass: cxvcxv@213213

Please contact administrator
for this information.

#450056 Copied

Saleh

Participant

July 16, 2025 at 16:27

thank you

#450060 Copied

Saleh

Participant

July 16, 2025 at 16:27

Thanks for the support! My topic “mobile header modifications do not appear” has been successfully resolved.

#450061 Copied
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