Facing Pagination issues on the website - by owncloud

This topic has 2 replies, 2 voices, and was last updated 5 months ago ago by Luca Rossi

  • Avatar: owncloud
    owncloud
    Participant
    July 9, 2025 at 05:31

    Requirement:

    On the product archive page:

    When a user clicks on a product, it should open in a new window or tab.
    (This ensures the archive page remains open in the original tab.)

    OR

    When a user clicks to view a product and then returns back from the product details page, the archive page should:

    Scroll directly to the clicked product,

    So that the user does not lose their previous position on the archive page.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2025 at 09:11

    Dear @owncloud,

    We’re facing some issues on the product category/shop page.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

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