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Problem in Home page were all the products are not displayed

This topic has 8 replies, 2 voices, and was last updated 5 months ago ago by Alex Carter

Praveen senthil

Participant

July 1, 2025 at 05:40

Pls find the attached screen shot , i have listed many products to be showcased in home page (below the heading “Timeless Treasures” , but only 3 items are being displayed , initially 6 products were displayed, but automatically it is getting reduced and now in showing only 3 products, but in back end i have added many, pls check this and provide a solution. All the patches are updated. and plugins are switched offed and checked.

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7 Answers

Alex Carter

Support staff

July 1, 2025 at 06:48

Hello,

Thank you for reaching out to us.

We appreciate you confirming that all patches are updated and that you have already tested the issue with plugins deactivated.

To assist you further, could you please check the following:

1. Ensure that the product visibility settings are set to “Catalog” or “Catalog & Search” for the items you wish to display.
2. Verify that the products are assigned to the correct category or product group used in the homepage section.
3. Check the settings of the element or widget used to display the products on the homepage (e.g., Product Grid, Product Carousel) to confirm the number of items set to be shown.
4. Clear your site and browser cache after making any changes.

If the issue persists after reviewing the above, please provide temporary admin access to your site.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Praveen senthil

Participant

July 1, 2025 at 15:50

Hi,
Thanks for response ,tried all you have instructed, no results. Pls find the attached login link to my website admin access. Pls solve the issue.

Please contact administrator
for this information.

#448640 Copied

Alex Carter

Support staff

July 1, 2025 at 16:05

Hello,

We kindly recommend replacing the current “Products” element (outdated) with the “Products Grid” element for improved functionality and display.

Please give it a try and let us know if you need any further assistance.

Best regards,
The 8Theme Team

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Praveen senthil

Participant

July 2, 2025 at 04:34

Hi,
and how to replace this ‘products’ to ‘products grid’ , were is this available, which menu, pls provide me instructions, i tried my best and couldn’t find a way to change this.

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Alex Carter

Support staff

July 2, 2025 at 07:28

Hello,

We appreciate your prompt response.

Private Content

Warm Regards,
The 8Theme Team

Please contact administrator
for this information.

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Praveen senthil

Participant

July 2, 2025 at 08:16

Hi,
Done as per your video, it is working , but if i select Data source as “list of id”of the products and try to enter products in “include only” there are some glitches, now finally i selected
Data source as “list of id” and left products in “include only” option as blank and it shows latest added new products which is fine for now. Hope it should work in long run.

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Alex Carter

Support staff

July 2, 2025 at 12:32

Hello,

Thank you for your message and for following the steps provided in the video.

We’re glad to hear that it is working for you now.

If you encounter any further issues or have additional questions, please don’t hesitate to reach out.

Best Regards,
8Theme’s Team

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