• 

  Ryan

  Participant

  February 24, 2015 at 09:45

  Hi,

  When trying to include featured products on the home page I get an error that price.php is not found.

  This error occurs when using Woo Featured Products and 8theme Products elements.

  The problem disappears when switching to twenty fifteen theme.

  My theme and all plugins are up to date.
  I have tried deactivating non-essential plug-ins to no avail.

  Thank you,
  Ryan

  Please, contact administrator
  for this information.

  #44779 Copied
  7 Answers
  

  Eva Kemp

  Participant

  February 24, 2015 at 09:58

  Hello,

  You’re using old theme version.
  Please update it.

  Thank you.
  Regards,
  Eva Kemp.

  #44787 Copied
  

  Ryan

  Participant

  March 3, 2015 at 20:18

  Hi Eva, Thank you for the help! I have updated the theme and the issue is still occurring. I have attached ftp credentials. Thank you, Ryan

  Please, contact administrator
  for this information.

  #47091 Copied
  

  Eva Kemp

  Participant

  March 4, 2015 at 14:48

  Hello,

  Did you make any changes in original theme files?

  Thank you.
  Regards,
  Eva Kemp.

  #47266 Copied
  

  Ryan

  Participant

  March 4, 2015 at 17:12

  Hi Eva, the new test site is clean and new installs of legenda, woocommerce and WordPress. The problem has persisted before any changes. While waiting for a reply I instated a child theme and uploaded some customized templates. Switching to the legenda theme instead of the child will negate my changes.

  Thank you,
  Ryan

  #47340 Copied
  

  Eva Kemp

  Participant

  March 4, 2015 at 21:21

  Hello,

  You added these shortcodes [block id=”841″], [block id=”980″] in the description of the product “Sway-A-Way Baja Blood Shock Oil”. But there are no static blocks with such ids that you specified.
  I’ve removed them and now you can add Products element successfully.
  Please check.

  Thank you.
  Regards,
  Eva Kemp.

  #47420 Copied
  

  Ryan

  Participant

  March 4, 2015 at 21:24

  Wow, never would have guessed missing static blocks were the problem. Thank you soo much!!!!

  -Ryan

  #47421 Copied
  

  Eva Kemp

  Participant

  March 4, 2015 at 21:53

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #47432 Copied
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