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Change description in single product page

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 1 days ago ago by Alex Carter

Pchela1

Participant

June 12, 2025 at 17:55

Like in topic. I would like to change for example that shipping info. How can i do it?

Regards

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support staff only.

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5 Answers

Alex Carter

Support staff

June 13, 2025 at 06:24

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#447024 Copied

Pchela1

Participant

June 14, 2025 at 09:01

I managed to solve the previous problem but I have another one. After selecting a category on the store page, the thumbnails of the product photos do not load.

Please contact administrator
for this information.

#447121 Copied

Alex Carter

Support staff

June 14, 2025 at 09:22

Hello,

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Let us know the results.

Warm Regards,
The 8Theme Team

#447123 Copied

Pchela1

Participant

July 1, 2025 at 18:45

Warning: Undefined variable $action in /home/platne/serwer360855/public_html/autoinstalator/mooi-huiswinkel.nl/wordpress121594/wp-content/themes/xstore/woocommerce/global/form-login.php on line 34
>

How to fix that?

#448655 Copied

Alex Carter

Support staff

July 2, 2025 at 07:09

Hello,

Please update the XStore Core plugin.

To manually force an update check, please follow these steps:
1. Go to Dashboard > Updates
2. Click the “Check Again” button
3. Locate the XStore Core in the list
4. Select the plugin and click the “Update” button

If the issue persists after following these steps, download the Core plugin archive (The Core plugin file is typically included in the full theme package available on ThemeForest. Please ensure that you have downloaded the complete package from your ThemeForest account and then watch this video: https://fex.net/s/ee1mxc5 )
Go to Dashboard > Plugins > Add new > Upload plugin > Choose downloaded plugin > Install now > click on “Replace current with uploaded”.
Then, clear all caches and check the result of updates.

Warm Regards,
The 8Theme Team

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