Urgent Issue – “Buy Now” Button Not Working Properly

This topic has 3 replies, 2 voices, and was last updated 3 weeks, 1 days ago ago by styleverse

  • Avatar: styleverse
    styleverse
    Participant
    May 29, 2025 at 15:24

    Hi Team,

    It’s been a full day and the “Buy Now” button is still not working properly on the website. I’ve noticed the following issues:

    On some products, the “Buy Now” button is missing completely.

    On others, it appears but does nothing when clicked.

    In many cases, only the “Add to Cart” button is showing up instead.

    This seems to be related to the Pro Theme or its custom settings, which may be interfering with the button functionality.

    Please check and resolve this as soon as possible. It’s directly affecting the user experience and sales.

    Thanks,

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 29, 2025 at 15:26

    Hello,

    Thank you for reaching out to us.

    Could you please provide the links to the products mentioned in your examples, as well as access to the admin panel?

    Warm Regards,
    The 8Theme Team

    Avatar: styleverse
    styleverse
    Participant
    June 1, 2025 at 14:55

    Thanks for the support! My topic “Urgent Issue – “Buy Now” Button Not Working Properly” has been successfully resolved.

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The issue related to '‘Urgent Issue – “Buy Now” Button Not Working Properly’' has been successfully resolved, and the topic is now closed for further responses

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