Woocommerce pdf invoice plugin proforma invoice settings

This topic has 8 replies, 2 voices, and was last updated 2 weeks, 5 days ago ago by Luca Rossi

  • Avatar: Filip
    Filip
    Participant
    May 29, 2025 at 10:48

    Hi,

    could you advise me on how to customize the Proforma Invoice Numbering? I see no option. Is there any way to customize the order or potentially the content of the Buyer block? Is it possible to somehow incorporate a qr code for payment if I’ve got a plugin that can generate qr codes?

    Thanks,
    Filip

    7 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    May 30, 2025 at 02:30

    Dear @Filip,

    Thank you for reaching out. Could you please provide more detailed information regarding the issues you are experiencing? If possible, including screenshots or a video would greatly help us in understanding and resolving the matter more effectively.

    Best regards,
    The 8Theme Team

    Avatar: Filip
    Filip
    Participant
    June 1, 2025 at 16:54

    Hi,

    the thing is that I´m able to customize the name of regular invoices but I cannot really edit the proforma ones. This way, the generated proforma invoice is based on the order number in woocommerce and the regular invoice is set to custom numbering starting from 1 etc, leading to inconsistencies. I don’t see the option to customize the proforma invoice numbering, therefore, I assume there isn’t one. What can we do to actually sort this matter which not only worsens the user experience but also may later on cause problems in regards accounting?

    The buyer block consists of the buyer’s name, address, company name and I’d like to add variables like telephone number, email and customer id rather than creating a new block on the bottom and on the opposite side to the buyers block.

    Thanks in advance,
    Filip

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    Avatar: Justin
    Luca Rossi
    Support staff
    June 2, 2025 at 06:57

    Dear @Filip,

    Thank you for reaching out to us.

    After reviewing your request, it appears that the functionality in question is not a default feature of the XStore theme. We kindly recommend contacting the plugin’s author directly for further assistance regarding this matter.

    Please note that issues related to third-party plugins fall outside the scope of the standard support services we provide.

    We appreciate your understanding.

    Best regards,
    The 8Theme Team

    Avatar: Filip
    Filip
    Participant
    June 2, 2025 at 12:33

    Hi,

    it is stated the you give support to the third party plugins you provide with the theme as well. Additionally, since the plugin comes with the theme and is not bought, I’ve got no license number to it and, therefore, can’t really contact the plugin’s support.

    Best regards,
    Filip

    Avatar: Justin
    Luca Rossi
    Support staff
    June 2, 2025 at 17:44

    Dear @Filip,

    Could you kindly resend your admin account credentials? Unfortunately, the previously provided account is no longer working.

    Thank you in advance for your assistance.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Filip
    Filip
    Participant
    June 2, 2025 at 21:22

    Hi,

    I’m attaching the new credentials.

    Best regards,
    Filip

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    June 4, 2025 at 07:36

    Dear Filip,

    Thank you for your patience, and please accept our apologies for the delayed response.

    Upon thoroughly reviewing the settings of the WooCommerce PDF Invoice plugin, we have confirmed that, at this time, there is no built-in option available to modify the number or filename of the Proforma Invoice.

    Implementing such a change would require extensive custom development, which unfortunately falls outside the scope of our standard support services.

    We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea receives sufficient interest from other users, our development team will gladly consider it for inclusion in a future update.

    For any advanced customizations beyond the default features, we invite you to submit a request through our Customization Panel at https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services may incur additional charges.

    Should you have any further questions or need additional assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

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