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Inactive header until I scroll and the transparent menu come

This topic has 4 replies, 3 voices, and was last updated 1 weeks, 2 days ago ago by Jack Richardson

  • Avatar: Malene
    Malene
    Participant
    May 27, 2025 at 17:03

    Hi x theme
    My headermenu is inactive on all pages until I scroll and the transparent menu apeers.

    How do I fix this?

    #445680 Copied
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 28, 2025 at 07:24

    Hello,

    Thank you for reaching out to us.

    What browser do you use?

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Warm Regards,
    The 8Theme Team

    #445725 Copied
    Avatar: Malene
    Malene
    Participant
    June 19, 2025 at 09:34

    see private message –

    Content is visible for topic creator and
    support staff only.
    #447533 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 19, 2025 at 11:37

    Dear @Malene,

    I hope this message finds you well.

    Thank you for your recent response. However, it appears that no video was attached to your reply. Kindly review your message and provide us with a video demonstrating the issue related to the transparent header.

    We have reviewed your website on our end and did not observe any issues, so a video would greatly assist us in better understanding and resolving the matter.

    Thank you for your cooperation.

    Kind regards,
    Jack Richardson
    The 8Theme’s Team

    #447557 Copied
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