Issue with Product Sorting Logic When Filter by Capacity is Applied

This topic has 2 replies, 1 voice, and was last updated 1 months ago ago by Siddharth

  • Avatar: Siddharth
    Siddharth
    Participant
    May 19, 2025 at 11:38

    We are currently experiencing an issue with the product sorting functionality on our website (built using the XStore theme and Elementor Pro). Specifically, when users apply a capacity filter (e.g., 1000 liters) and then sort by Price: High to Low, the products are not sorted correctly based on the price of the selected capacity.

    Current Behavior:
    When no filters are applied, sorting by price functions as expected, using the overall price range of each product. However, once a specific capacity is selected, the sorting logic continues to rely on the overall price range instead of the price of the filtered capacity.

    Expected Behavior:
    When a user selects a specific capacity (e.g., 1000 liters), the sorting should reflect the actual price for that capacity across all matching products—not the general price range.

    I have attached a document detailing the issue and the expected behavior for your reference.

    Please let us know how this can be resolved, or if there’s a recommended customization or update to achieve the desired sorting functionality.

    This is my page URL: https://www.sintexonline.com/uat/water-tanks/

    Looking forward to your support.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Siddharth
    Siddharth
    Participant
    May 19, 2025 at 13:27

    Thanks for the support! My topic “Issue with Product Sorting Logic When Filter by Capacity is Applied” has been successfully resolved.

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The issue related to '‘Issue with Product Sorting Logic When Filter by Capacity is Applied’' has been successfully resolved, and the topic is now closed for further responses

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