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Disable sale badge doesn’t work on single product page

This topic has 5 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Deborah

Deborah

Participant

May 6, 2025 at 17:09

Hi there,

I’m trying to disable SALE badge but it’s always there in product page (see capture). Could you help with this ?

Thanks,
Have a nice day,
Deborah

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#443094 Copied Theme version: 9.4.11

4 Answers

Alex Carter

Support staff

May 7, 2025 at 07:33

Hello, Deborah,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#443257 Copied

Deborah

Participant

May 7, 2025 at 10:47

Hello Alex,
Sure, here we are :

Warm regards,
Deborah

Please contact administrator
for this information.

#443424 Copied

Alex Carter

Support staff

May 7, 2025 at 11:10

Hello, Deborah,

We appreciate your prompt response.

Please go to: Single Product Builder > Product Images > Sale Flash > Off.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#443437 Copied

Deborah

Participant

May 7, 2025 at 16:11

Thanks for the support! My topic “Disable sale badge doesn’t work on single product page” has been successfully resolved.

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Disable sale badge doesn’t work on single product page

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