I can not get the z-index working on a shortcode widget

This topic has 9 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: luc
    luc
    Participant
    April 29, 2025 at 10:27

    Hi,

    I cannot get the z-index right with a shortcode widget. Can you help?
    Thanks in advance!

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    8 Answers
    Avatar: luc
    luc
    Participant
    April 29, 2025 at 16:00

    Same for some other parts

    Files is visible for topic creator and
    support staff only.
    Avatar: luc
    luc
    Participant
    April 29, 2025 at 16:01

    I wasnt able to upload multiple files

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    April 30, 2025 at 10:59

    Dear Luc,

    We hope this message finds you well.

    We would like to inform you that the issue should now be resolved. Our team has made a slight adjustment to the z-index value of the sticky menu to ensure proper functionality.

    Please feel free to check and let us know if everything is working as expected.

    Best regards,
    The 8Theme Team

    Avatar: luc
    luc
    Participant
    May 2, 2025 at 11:00

    Hi Luca,

    Thanks for the update.

    Could you let me know exactly what you changed? Because on mobile, it still doesn’t seem to work. Also, the reviews have disappeared, as shown in screenshot 1. So for me, it’s still not fully functional.

    Best regards,
    Luc

    Avatar: Justin
    Luca Rossi
    Support staff
    May 2, 2025 at 17:22

    Dear @luc,

    We hope this message finds you well.

    Could you kindly re-add the reviews shortcode? It appears that we are currently unable to locate it within the shortcode element.

    On a positive note, we are pleased to inform you that the mobile menu is now functioning correctly, as shown in the screenshot below:

    https://prnt.sc/nRCto1m4byS-

    Thank you in advance for your assistance.

    Best regards,
    The 8Theme Team

    Avatar: luc
    luc
    Participant
    May 5, 2025 at 12:52

    Thanks a lot!
    What exactly were the changes?
    We are running a multi site with some copies. 😀

    Avatar: Justin
    Luca Rossi
    Support staff
    May 5, 2025 at 14:00

    Dear @luc,

    We hope this message finds you well.

    We would like to inform you that we have made the following updates to improve the layout and functionality:

    1. The z-index of the mega menu element has been increased to 999.
    You can view the changes here: https://tinyurl.com/2b5wpcdt

    2. The z-index of the sticky header has been reduced to 99.
    Please refer to the update here: https://tinyurl.com/2aywbfce

    3. The z-index of the container that includes the off-canvas mobile menu has also been adjusted.
    Details can be found here: https://tinyurl.com/276drd5o

    We hope these changes are helpful. If you can’t get it done, we’re ready to help you to fix this issue.

    Best regards,
    The 8Theme Team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 6, 2025 at 13:12

    Dear luc,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘I can not get the z-index working on a shortcode widget’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.