Mega Menu Issue On Product Pages Not showing

This topic has 3 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Siddharth
    Siddharth
    Participant
    April 25, 2025 at 12:26

    “I’ve created my header using Elementor, but the mega menu works fine on other pages but not on the product listing pages. I get the message: ‘We have imported template successfully. To setup it in the correct way please, save this page, refresh and select it in dropdown.’ I have tried clearing caches and checking mega menu assignments, but it’s still not working.

    Following pages Mega Menu not showing on following pages

    https://sintex.asot.in/water-tanks/
    https://sintex.asot.in/commercial-storage-solutions/
    https://sintex.asot.in/environmental-solutions/
    https://sintex.asot.in/pipes/
    https://sintex.asot.in/industrial-containers/
    https://sintex.asot.in/electrical-products/

    I am talking about the About US & Product & Services

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    support staff only.
    2 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    April 27, 2025 at 16:06

    Dear Siddharth,

    We hope this message finds you well.

    It appears that the issue you are experiencing might be related to caching.
    Could you kindly purge all caches and check the site again?

    Please note that the mega menu is displaying correctly on our end.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 28, 2025 at 06:03

    Dear Siddharth,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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