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Hello, I have created custom Gmail templates for all emails (e.g., account created, order placed, or

This topic has 3 replies, 3 voices, and was last updated 2 months ago ago by Tony Rodriguez

  • Avatar: sonic
    sonic
    Participant
    April 21, 2025 at 12:39

    Hello,
    I have created custom Gmail templates for all emails (e.g., account created, order placed, order completed, etc.), but when I test them, the default WooCommerce email templates are still being used.

    I want to set the XStore email template as the default. Could you please tell me the correct steps to do this?

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    #441343 Copied Theme version: 9.4.7
    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 21, 2025 at 13:59

    Hello,

    Thank you for reaching out to us.

    XStore > Built-in Email Builder > enable the Builder.

    Additionally, we kindly recommend ensuring that your theme and all plugins are updated to their latest versions for optimal performance: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Should you have any further questions or need assistance, please do not hesitate to contact us.

    Warm Regards,
    The 8Theme Team

    #441348 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 22, 2025 at 06:41

    Dear sonic,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #441383 Copied
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