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Having issues with core plugin, website setup and…

This topic has 3 replies, 3 voices, and was last updated 2 weeks, 3 days ago ago by Alex Carter

Design Stics

Participant

March 12, 2025 at 09:17

I have the website setup and, it’s giving a really poor page speed and gtmetrix score, but when I disable the xstore core plugin the page score returns back to normal.

Can I get an idea with that is happening?

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2 Answers

Rose Tyler

Support staff

March 12, 2025 at 09:39

Hello,

Thank you for reaching out to us.

We understand your concern regarding the page speed and GTmetrix score. The XStore Core plugin is an essential part of the theme, providing various functionalities and features that may impact performance depending on the website’s configuration, content, and hosting environment.

To better assist you, we recommend the following: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Additionally, temporarily disable other plugins to see if there is a conflict affecting performance.

There is an issue with fonts visible via dev tools on your site – https://prnt.sc/zbSknl21ivx1 To solve it, connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.

We hope this information is helpful.

Warm Regards,
The 8Theme Team

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Alex Carter

Support staff

July 5, 2025 at 13:30

Hello,

We’d like to update you on the speed and performance improvements in XStore.
Over the past few months, our team has focused heavily on optimizing theme performance. As evidence, our public optimised demo now scores 98+ on mobile and 100+ on desktop in PageSpeed tests—showing that XStore is fully tuned for speed.

https://pagespeed.web.dev/analysis/https-woocommerce-1476984-5641372-cloudwaysapps-com/dzka87l4hv?form_factor=mobile

However, we’ve identified another major factor affecting site responsiveness: bot traffic. On several client sites, automated bots have been generating large numbers of requests to dynamic filter URLs on the shop page over 50K requests per day. Even on powerful servers, this volume of repeated queries can cause noticeable slowdowns.

To help you investigate this, we’ll share detailed screenshots in the private support area showing bot-generated request patterns. You’ll see exactly why your server may be under strain.

What we’ve done so far:
• Reviewed and optimized all frontend assets (CSS/JS, images, lazy-loading).
• Improved our AJAX-filter endpoints to reduce query overhead.
• Hardened nofollow and other standard directives—though some bots still ignore them.

Our team continues to refine these protections. In the meantime, please verify whether bot traffic is impacting your site’s load.

Next steps:
1. Upgrade to XStore 9.5.1. This release includes all our latest speed optimizations and server-side performance enhancements. You can download the archive in the Downloads section on our website https://www.8theme.com/downloads/ or from your Downloads area on ThemeForest.
2. Deploy a bot-protection service.
To block 100% of unwanted crawlers, consider using Cloudflare (or a similar WAF) to filter malicious traffic before it reaches your server.

Thank you for your patience. If you have any questions or need help reviewing your server logs and request patterns, please let us know in the private support forum.

Best regards,
The XStore Team

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