The product’s discount price is not visible in the shopping cart.

Hello,

Thank you for reaching out to us.

To resolve your issue, please navigate to:
Elementor > Settings > Integration > WooCommerce > Mini Cart Template > Disable.

After making this change, kindly check the Cart Off-Canvas content.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

2/ Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Dear @infomrprod,

Could this be related to cache issues?

The price appears to be correct on our end: (https://tinyurl.com/25vs7c54).

Please let us know if you need any further assistance.

Best regards,
8Theme Team

Dear @infomrprod,

Could you kindly resend us some screenshots or videos at your earliest convenience? This would greatly help us assist you more effectively.

Thank you for your time and cooperation.

**Best regards,**
8Theme Team

Dear @infomrprod,

By default, WooCommerce displays only the original price on the cart page. If you would like to show the sale price as well, we recommend trying the following solutions:

– (https://www.businessbloomer.com/woocommerce-display-regularsale-price-cart-table/)
– (https://wordpress.org/plugins/woo-discount-price/)

We hope this helps! Please feel free to reach out if you need further assistance.

Best regards,
8Theme Team

Hi @infomrprod,

Can you please try adding the following code under functions.php file locates in your child theme?

add_filter( 'woocommerce_cart_item_price', 'filter_cart_item_price', 999, 3 );
function filter_cart_item_price( $price_html, $cart_item, $cart_item_key ) {
	if( $cart_item['data']->is_on_sale() ) {
		return $cart_item['data']->get_price_html();
	}
	return $price_html;
}

Let us know how it goes!

Dear @infomrprod,

We hope you are doing well.

We would like to inform you that we have reactivated the custom code, and it is now functioning correctly:

https://prnt.sc/56B6bgeNMYtQ

Could you kindly review and confirm that everything is working as expected?

Thank you for your time and assistance.

Best regards,
8Theme Team

Dear @infomrprod,

Thank you for reaching out to us.

It appears that the product in question is not marked as a sale product, which is why the sale price is not being displayed on the cart page. Please refer to the following screenshot for reference:
(https://prnt.sc/oKEgQudhxQgb)

In this case, we kindly recommend that you contact the plugin’s author for further assistance regarding this issue:
(https://wordpress.org/support/plugin/woo-discount-rules/)

Please note that issues related to third-party plugins fall outside the scope of our standard support services.

We appreciate your understanding. Should you have any other questions, please feel free to reach out.

Best regards,
8Theme Team

Hi @infomrprod,

We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

For any additional customizations beyond the default functionalities, we kindly invite you to submit a request through our Customization Panel at https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services are subject to additional charges.

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team