Assistance Request – Few Issues with my website

Hello @Officina 2.0,

We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

We always working on optimization of our theme code but if you are interested in optimization your web-site we can suggest you next package for web-site optimizations available on -> https://www.8theme.com/account/ page in sidebar. Each web-site is unique and requires specific optimizations for best results.

Let us know the results.

Best regards,
Jack Richardson
8Theme’s Team

Dear @Officina 2.0,

We would like to inform you that our website speed optimization service will significantly enhance your Google PageSpeed score, improving it from 8x on mobile and 9x on desktop by utilizing the WP-Rocket plugin.

You can check your website’s current performance score at the following link:
(https://pagespeed.web.dev/analysis/https-greenterest-it/f0fmccoefr?hl=en&form_factor=desktop).

If you wish to get in touch with our development team, please feel free to visit this link:
(https://www.8theme.com/account/#etheme_customization_panel).

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

Hello,

We’d like to update you on the speed and performance improvements in XStore.
Over the past few months, our team has focused heavily on optimizing theme performance. As evidence, our public optimised demo now scores 98+ on mobile and 100+ on desktop in PageSpeed tests—showing that XStore is fully tuned for speed.

https://pagespeed.web.dev/analysis/https-woocommerce-1476984-5641372-cloudwaysapps-com/dzka87l4hv?form_factor=mobile

However, we’ve identified another major factor affecting site responsiveness: bot traffic. On several client sites, automated bots have been generating large numbers of requests to dynamic filter URLs on the shop page over 50K requests per day. Even on powerful servers, this volume of repeated queries can cause noticeable slowdowns.

To help you investigate this, we’ll share detailed screenshots in the private support area showing bot-generated request patterns. You’ll see exactly why your server may be under strain.

What we’ve done so far:
• Reviewed and optimized all frontend assets (CSS/JS, images, lazy-loading).
• Improved our AJAX-filter endpoints to reduce query overhead.
• Hardened nofollow and other standard directives—though some bots still ignore them.

Our team continues to refine these protections. In the meantime, please verify whether bot traffic is impacting your site’s load.

Next steps:
1. Upgrade to XStore 9.5.1. This release includes all our latest speed optimizations and server-side performance enhancements. You can download the archive in the Downloads section on our website https://www.8theme.com/downloads/ or from your Downloads area on ThemeForest.
2. Deploy a bot-protection service.
To block 100% of unwanted crawlers, consider using Cloudflare (or a similar WAF) to filter malicious traffic before it reaches your server.

Thank you for your patience. If you have any questions or need help reviewing your server logs and request patterns, please let us know in the private support forum.

Best regards,
The XStore Team