If no update is available contact your theme author asking about compatibility with the current WooC

This topic has 3 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Melanie Moutarde
    Melanie Moutarde
    Participant
    February 25, 2025 at 17:54

    I am getting this error. Your theme (Xstore child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

    Why is the theme outdated?

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2025 at 18:18

    Hello, Melanie Moutarde,

    Thank you for reaching out to us.

    The WooCommerce plugin was updated today. In the future, we kindly recommend not updating the plugin until the theme update is released. Our update will be available soon.

    In the meantime, you can apply patches to resolve the issue with outdated files – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

    If you have any further questions or need assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 28, 2025 at 17:31

    Dear Melanie Moutarde,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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