Search bar on the front web page take some rendom webpage

This topic has 7 replies, 3 voices, and was last updated 9 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: saiflink
    saiflink
    Participant
    February 24, 2025 at 16:18

    hello there, on my website search bar have issue if i try to enter any rendom word its take me some japanes website. i try alot to fixed but its not fixed. i need if you can look around and let me know.

    Thanks

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    support staff only.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 24, 2025 at 16:35

    Hello,

    We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

    Let us know the results.

    Best regards,
    8Theme’s Team

    Avatar: saiflink
    saiflink
    Participant
    February 25, 2025 at 16:02

    Hi there, i try to closed all the plugin but its show that same result nothing change its something wrong with coding…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2025 at 17:12

    Hello,

    It appears that the issue might be related to caching. Could you kindly assist us by disabling the cache plugin and then checking the issue again?

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    Avatar: saiflink
    saiflink
    Participant
    February 26, 2025 at 01:35

    the message in private content area.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2025 at 08:39

    Hello,

    We appreciate your prompt response.

    Please provide FTP access also.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 4, 2025 at 02:36

    Dear saiflink,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘search bar on the front web page take some rendom webpage’' has been successfully resolved, and the topic is now closed for further responses

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