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Display / Layout issues with on mobile section.

This topic has 9 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Andrew Mitchell

Terpsauce

Participant

February 21, 2025 at 13:43

Hello,

I’ve attached a screenshot which shows the recommended for you area on the home page. This does not need to be modified on desktop view. Only mobile view has the issue. You can see that each placeholder is uneven, and the cart buttons are outside the border.

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#434972 Copied Theme version: 9.4.7

8 Answers

Terpsauce

Participant

February 21, 2025 at 13:44

I have compared this to the demo theme, and the demo theme also has this issue.

#434973 Copied

Terpsauce

Participant

February 21, 2025 at 14:01

I’ve attached another two screenshots.

It shows that the blog carousel will not remain centered , although it has been set to do so. Desktop version is fine.

Files is visible for topic creator and
support staff only.

#434974 Copied

Terpsauce

Participant

February 21, 2025 at 14:03

Another two screenshots. Shows the category section on the home page.

1 image shows the demo theme, the categories appear in 2 columns. However on the importered demo, it only shows in one column on mobile, with no option to change columns on mobile. Column change settings is global. Desktop version is fine .

Please ensure that the categories are also contained in the centre of the page, in 2 columns.

Files is visible for topic creator and
support staff only.

#434975 Copied

Jack Richardson

Support staff

February 24, 2025 at 13:50

Dear @Terpsauce,

We would like to inform you that we have activated the single-column layout for the Product List widget in the mobile view. You can review the update here: https://prnt.sc/pME3H_dEuwlV.

Additionally, we have replaced the deprecated Blog widget on your homepage with the new Posts Carousel, which offers an improved UI/UX experience. You can view the update here: https://prnt.sc/4cr3oFEdX9V7.

Furthermore, we have applied custom CSS adjustments to enhance the display of the Categories widget on mobile devices. Please find the details here: https://prnt.sc/VCa033GrvRQa.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
8Theme Team

#435169 Copied

Terpsauce

Participant

February 24, 2025 at 23:03

Hello im just about to restore from backup after reading that post and reviewing the changes because nothing I have asked for has been done and changes that I didn’t ask for have been implemented without my approval and again there’s now more mess.

#435232 Copied

Terpsauce

Participant

February 24, 2025 at 23:12

Ok so first of all I specifically mentioned that desktop version was fine (unless stated otherwise), so don’t really appreciate the desktop sites look being changed without me asking for that beforehand, I specifically said not to do that.

1: We would like to inform you that we have activated the single-column layout for the Product List widget in the mobile view. You can review the update here: https://prnt.sc/pME3H_dEuwlV.

I didn’t ask for it be changed to a single column. I said it wasn’t displaying correctly in the 2 column fashion, and I attached a screenshot to show this. 2 The cart button, image and -+ buttons are out of place, causing it to look untidy, I know how to change to 1 column, that’s not what I asked for.

2: Additionally, we have replaced the deprecated Blog widget on your homepage with the new Posts Carousel, which offers an improved UI/UX experience. You can view the update here: https://prnt.sc/4cr3oFEdX9V7.

Your changes made other moderations to my home page that I was unhappy with, plus I did specifically say “This does not need to be modified on desktop view” and “desktop version is fine” at least 3 times I said that.

3: Furthermore, we have applied custom CSS adjustments to enhance the display of the Categories widget on mobile devices. Please find the details here: https://prnt.sc/VCa033GrvRQa.

I like that look, but unfortunately it also messes up my desktop look (which I said not to do).

Reverting changes, please only change what I asked this time.

#435234 Copied

Terpsauce

Participant

February 24, 2025 at 23:21

topic closed due to misunderstanding, but not solved

#435235 Copied

Andrew Mitchell

Support staff

February 24, 2025 at 23:21

Dear Terpsauce,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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The issue related to '‘Display / Layout issues with on mobile section.’' has been successfully resolved, and the topic is now closed for further responses

Display / Layout issues with on mobile section.

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