An issue with products in the search results

This topic has 6 replies, 4 voices, and was last updated 10 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Gracu_
    Gracu_
    Participant
    February 4, 2025 at 08:38

    Good morning.

    We have an issue with our products in the search results (screen1). When we enter the store view (screen2), we can see that products with variations have the “select option” button. This is how it should be. However, when viewing the search results page, products with variations unfortunately do not have the “select option” button but instead show “Add to cart”.

    In both cases, we are using the same template in the system.

    How can we fix this issue so that the button for variable products always appears as “select option” in product listings?

    Best regards.

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    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 4, 2025 at 09:00

    Hello, Gracu_,

    Thank you for contacting us and for using XStore.

    Could you please provide the links to the pages shown in your screenshots, as well as FTP access details?
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Thank you for your cooperation.

    Best regards,
    8Theme’s Team

    Avatar: Gracu_
    Gracu_
    Participant
    February 4, 2025 at 09:15

    Yes, of course.

    Links:
    1) Corret (screen2): https://nutriprosport.com.pl/kategoria-
    produktu/sklep/
    2) Incorrect (screen1): https://nutriprosport.com.pl/?s=whey&post_type=product&et_search=true

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    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 4, 2025 at 16:52

    Dear @Gracu_,

    We hope this message finds you well.

    We are pleased to inform you that we have made some improvements to your builder templates. Below are the details of the updates:

    1. Shop Page Builder:
    – We have replaced the “Products Grid” widget on the Shop page builder with the “Archive Products” widget.
    – The “Archive Products” widget is designed to display products based on the WooCommerce query of the current page, ensuring better functionality and alignment with your shop’s needs.

    2. Search Results Page:
    – We have created a dedicated Search Results page.
    – This page mirrors the content of the Archive page but includes the “Search Results Products” widget instead of the “Archive Products” widget, providing a more tailored experience for search queries.

    You can now review the updated Search Results page at your convenience.

    If you have any questions or need further assistance, please don’t hesitate to reach out.

    Kind regards,
    Jack Richardson
    The 8theme Team

    Avatar: Gracu_
    Gracu_
    Participant
    February 5, 2025 at 11:10

    Hello,

    Great informations. Everything works perfectly. Thanks a lot for your help, Jack!

    Best regards,
    Gracu

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 5, 2025 at 11:10

    Dear Gracu_,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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