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Elementor Not Working and required safe mode

This topic has 10 replies, 4 voices, and was last updated 1 month, 1 week ago ago by Jack Richardson

Surya Knat

Participant

February 1, 2025 at 13:26

Elementor not working it’s required safe mode

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#433018 Copied Theme version: 9.4.7

9 Answers

Tony Rodriguez

Support staff

February 1, 2025 at 13:51

Hello, @Surya Knat,

Thank you for contacting us and for using XStore.

1/ We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

2/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
https://paste.pics/SOGEQ

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

3/ Please always use a one-page builder at the same time to avoid any inconvenience (Elementor)

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
8Theme’s Team

#433019 Copied

MOUN Ayiti Miltimedya

Participant

June 11, 2026 at 10:53

Hello,

I can’t edit my website in Elementor. It asks me to activate Safe Mode; I did that, but it still doesn’t work. I also can’t edit the headers and footers because of this Elementor issue.

I added the access credentials for my website in the Private Content section. I also attached some screenshots to show my server configuration.

I urgently need your help to resolve these issues.

Please contact administrator
for this information.

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#471167 Copied

Jack Richardson

Support staff

June 11, 2026 at 14:36

Hello @MOUN Ayiti Miltimedya,

We have noticed that some of the system requirement parameters are not configured correctly. Please increase them on your server as shown in the following link:
https://gyazo.com/ea4b06f1570b4a4152fa113947543bd8

We attempted to connect to your FTP in order to enable debugging and investigate the issues with your Elementor editor, but the password for access was not provided.

Additionally, the issue might be related to the use of PHP version 8.3. You may temporarily switch to version 8.1 or 8.2 and check if the problem persists.

Best regards,
Jack Richardson
The 8Theme’s Team

Please contact administrator
for this information.

#471173 Copied

MOUN Ayiti Miltimedya

Participant

June 13, 2026 at 09:45

Hello Jack,

I increased the parameters as you asked me to. You can also see that in the new screenshot I uploaded. I also added new access credentials for you to log in to the FTP account.

Please treat this as urgent for me, because this is something I need to get done right away.

Also, once you have resolved the issue, I would like you to let me know what information you found that explains why it was not working, especially in debugging mode, so I do not run into the same problem again in the future.

I am a website developer, and this is the first time I have experienced all these issues with a WordPress theme I just purchased.

Please contact administrator
for this information.

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support staff only.

#471210 Copied

Jack Richardson

Support staff

June 15, 2026 at 06:19

Hello @MOUN Ayiti Miltimedya,

Please check now. We have temporarily disabled the Atomic Builder feature in Elementor Tools: https://gyazo.com/343d9c63abab228f0b9ff9e2b151ba9b. The editor is now loading without any issues. Could you please verify this on your side?

Best regards,
Jack Richardson
The 8Theme’s Team

Please contact administrator
for this information.

#471230 Copied

MOUN Ayiti Miltimedya

Participant

June 16, 2026 at 05:00

Hello Jack,

I confirm that I can now work comfortably with the theme.

Now, what exactly did Atomic Builder represent in the Elementor Tools section? Will Elementor still allow me to work normally if Atomic Builder is not activated, considering what it represents, especially if I do not need it moving forward?

Thanks a lot for your help really appreciate it.

#471265 Copied

Jack Richardson

Support staff

June 16, 2026 at 06:30

Hello @MOUN Ayiti Miltimedya,

The atomic functionality is another feature of Elementor that can generally be skipped by most users. It is intended for creating content using widgets within other widgets and their complex combinations. However, on your website, enabling this feature may cause issues with the editor’s loading state, so we recommend keeping it disabled. You can find more details in the official documentation: https://elementor.com/help/atomic-form-element/

If your main request in this topic has been resolved, please mark the topic as closed.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme’s Team

#471270 Copied

MOUN Ayiti Miltimedya

Participant

June 18, 2026 at 04:30

Thank you for your prompt help. My issue has been resolved.

#471326 Copied

Jack Richardson

Support staff

June 18, 2026 at 15:38

Hello @MOUN Ayiti Miltimedya,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you. If your main topic request is solved, you can mark this topic as closed. Thanks for understaching.

Kind regards, Jack Richardson
The 8theme’s team

#471354 Copied
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