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How to properly turned off the fake sale popup notification

This topic has 4 replies, 3 voices, and was last updated 10 months, 2 weeks ago ago by Andrew Mitchell

Mahamud Hassan

Participant

January 31, 2025 at 17:35

Hi, I have deactivated the option fake sale popup but still the popup is showing. How to turn off properly? Please help!

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3 Answers

Mahamud Hassan

Participant

January 31, 2025 at 22:20

Can I get a fast reply please?

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Tony Rodriguez

Support staff

February 1, 2025 at 05:36

Hello, @Mahamud Hassan,

Thank you for contacting us and for using XStore.

We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#432999 Copied

Andrew Mitchell

Support staff

February 1, 2025 at 22:06

Dear Mahamud Hassan,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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How to properly turned off the fake sale popup notification

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