Error: Missing style.css stylesheet during theme upload

This topic has 3 replies, 3 voices, and was last updated 11 months ago ago by Andrew Mitchell

  • Avatar: carinachan2000
    carinachan2000
    Participant
    January 15, 2025 at 17:50

    Hi,

    I am trying to install the XStore Elementor Minimal Fashion 03 Demo (https://xstore.8theme.com/elementor/demos/minimal-fashion03/) on my WordPress site, but I encountered the following error:

    > “The package could not be installed. The theme is missing the style.css stylesheet.”

    Steps I’ve already taken:
    1. Downloaded the theme using both file options:
    – All files & documentation
    – Installable WordPress file only
    2. Tried uploading the extracted and installable files individually.

    The error persists, and I believe I might be uploading the incorrect file. Could someone confirm which specific file I should be uploading for this demo?

    Any guidance would be appreciated. Thanks!

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2025 at 18:03

    Hello, Carinachan2000,

    Thank you for reaching out to us.

    We understand the issue you’re facing while trying to install the XStore Elementor Minimal Fashion 03 Demo.

    Please download “XStore – Installable Archive” from https://www.8theme.com/downloads/ and install it via Appearance > Themes > Add new.

    If this does not resolve the issue, we would be happy to assist you with the import process. In order to do so, we kindly request temporary wp-admin access.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 16, 2025 at 10:29

    Dear carinachan2000,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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