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Unable to minimize/ close the image on product description page

This topic has 4 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

Abhijeet Kumar

Participant

January 11, 2025 at 09:38

Unable to minimize the image on product description page. Upon clicking on image, user is able to maximize it but then there is no option to close/ minimize the opened image

Steps to replicate:
1) Launch any PDP like http://refurbraja.com/product/jbl-go-2/
2) Click on the image to open/ maximize the image
3) Once the image opens, close the image

https://paste.pics/c015c60e2fd419e147049e894091ee9d

Please, contact administrator
for this information.

#430216 Copied Theme version: 9.4.6

3 Answers

Tony Rodriguez

Support staff

January 11, 2025 at 11:50

Hello, @Abhijeet Kumar,

Thank you for contacting us and for using XStore.

We are pleased to inform you that your issue has been successfully resolved. We kindly request you to check your website after clearing your browser cache to ensure everything is functioning as expected.

For your reference, please review the images provided in the private content area.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#430223 Copied

Abhijeet Kumar

Participant

January 11, 2025 at 15:31

Checked and it is working fine

#430239 Copied

Andrew Mitchell

Support staff

January 11, 2025 at 15:31

Dear Abhijeet Kumar,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

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The issue related to '‘Unable to minimize/ close the image on product description page’' has been successfully resolved, and the topic is now closed for further responses

Unable to minimize/ close the image on product description page

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