Unable to minimize/ close the image on product description page

This topic has 4 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 11, 2025 at 09:38

    Unable to minimize the image on product description page. Upon clicking on image, user is able to maximize it but then there is no option to close/ minimize the opened image

    Steps to replicate:
    1) Launch any PDP like http://refurbraja.com/product/jbl-go-2/
    2) Click on the image to open/ maximize the image
    3) Once the image opens, close the image

    https://paste.pics/c015c60e2fd419e147049e894091ee9d

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 11, 2025 at 11:50

    Hello, @Abhijeet Kumar,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that your issue has been successfully resolved. We kindly request you to check your website after clearing your browser cache to ensure everything is functioning as expected.

    For your reference, please review the images provided in the private content area.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 11, 2025 at 15:31

    Checked and it is working fine

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 11, 2025 at 15:31

    Dear Abhijeet Kumar,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Unable to minimize/ close the image on product description page’' has been successfully resolved, and the topic is now closed for further responses

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