Two menu items active at hte same time - by cioka

This topic has 12 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: cioka
    cioka
    Participant
    February 17, 2015 at 13:22

    Hi,

    When I click a specific menu item and the site loads the content of that page, I have realized that not only that menu item is active, there is another menu item that changes the link state color and I don´t understand why. Quite strange isn´t it?

    How could I solve it?

    P.D. I show you an image in the following link for a better understanding https://dl.dropboxusercontent.com/u/19232228/Legenda/screenshot.png

    11 Answers
    Avatar: stan
    Stan Russell
    Participant
    February 17, 2015 at 13:34

    Hello,

    would you kindly provide us with link to your site and admin credentials in Private content?

    Regards,
    Stan Russell.

    Avatar: cioka
    cioka
    Participant
    February 17, 2015 at 15:10

    Hi,
    yes o course!!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 17, 2015 at 17:28

    Hello,

    Sorry, but I don’t see the same issue:

    Please try to check the site in another browser and clear the cache of your current browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: cioka
    cioka
    Participant
    February 17, 2015 at 18:14

    Hi,

    Please try it here: Home -> Colecciones -> Colección Roses

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    February 17, 2015 at 23:05

    Hello,

    The reason is you have 2 similar sub-items added to Looks menu item and Colecciones menu item.
    Remove it from one of the parent items.

    Regards,
    Eva Kemp.

    Avatar: cioka
    cioka
    Participant
    February 18, 2015 at 16:12

    Hi,

    You killed me with your alternative!!! I´m afraid I can´t remove anything in the menu. Could you think about another option less drastic?

    By the other hand, I have also realised that if a go to Home -> Prendas -> Accesorios, PRENDAS is active in the main menu nevertheless if I go to Home -> Looks -> Colección White -> Look 1, LOOKS is not active in the main menu.

    Could you please sort it out?

    Thank you very much

    Avatar: cioka
    cioka
    Participant
    February 20, 2015 at 12:03

    Hi,

    Any news??

    Thanks

    Avatar: cioka
    cioka
    Participant
    March 5, 2015 at 13:05

    Hi,

    Could you answer please?
    Could be fixed this bug?

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    March 5, 2015 at 20:03

    Hello,

    If you check the menu with default WordPress theme you’ll see there is the same issue too. Sorry, but this not the theme bug but WordPress configuration.
    You need contact their support concerning this problem.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: cioka
    cioka
    Participant
    March 11, 2015 at 13:19

    O.K. I see.
    Thanks a lot,
    See ya

    Avatar: Eva
    Eva Kemp
    Support staff
    March 11, 2015 at 13:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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