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  Plethora

  Participant

  December 20, 2024 at 06:26

  Dear Team,

  Please check the screenshot attached. There is an error at the bottom. Could you let help me what this is related to?

  Files is visible for topic creator and
  support staff only.

  #428137 Copied
  2 Answers
  

  Tony Rodriguez

  Support staff

  December 20, 2024 at 07:22

  Hello, @Plethora,

  Thank you for contacting us and for using XStore.

  Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).

  We strongly recommend that you create a complete backup of your site before proceeding with these steps.

  If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

  Best regards,
  8Theme’s Team

  #428141 Copied
  

  Plethora

  Participant

  June 25, 2025 at 09:58

  Thanks for the support! My topic “please check this ( there was an error loading misc recommendation )” has been successfully resolved.

  #448037 Copied
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