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The dokan create product page form does not show fully. category field not clickable

This topic has 4 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

kirushanth28

Participant

December 12, 2024 at 05:01

I am encountering multiple issues with the Dokan Create Product Page, which are significantly impacting its functionality. Several expected form fields are missing, the category selection field is visible but unclickable, and the submit button does not appear. These problems prevent vendors from completing and submitting product entries, disrupting the overall product creation process. https://beautymart.lk/dashboard/products/?product_id=0&action=edit&_dokan_edit_product_nonce=b6c95c6fff

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#427296 Copied Theme version: 9.4.5

3 Answers

Tony Rodriguez

Support staff

December 12, 2024 at 07:02

Hello, @kirushanth28,

Thank you so much for purchasing our theme and contacting our support center.

To address the issue you are experiencing, we kindly recommend rolling back the Dokan plugin to version 3.13.1. Once reverted, please check to ensure that everything is functioning as expected.

We trust this solution will be helpful. Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#427307 Copied

kirushanth28

Participant

December 12, 2024 at 09:24

@Tony Rodriguez

Thank you for your prompt response and for providing a solution to the issue I faced.

I followed your recommendation and rolled back the Dokan plugin to version 3.13.1. I’m happy to confirm that everything is now functioning perfectly.

I truly appreciate your support and assistance in resolving this matter quickly.

#427330 Copied

Andrew Mitchell

Support staff

December 12, 2024 at 09:25

Dear kirushanth28,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

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The dokan create product page form does not show fully. category field not clickable

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