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  wssrob

  Participant

  December 10, 2024 at 20:51

  Hi, I have moved my website from third level domain “thirdlevel.secondlevel.com” to second level domain “secondlevel.com”
  The old third level website is not active, and all the db / data / plugin ecc. were migrated to the new second level domain.

  Should I deactivate the license in my 8theme control panel and activate again, or can I keep using the license without any problems?

  Thanks, Rob

  Please, contact administrator
  for this information.

  #427139 Copied Theme version: 9.4.5
  2 Answers
  

  Tony Rodriguez

  Support staff

  December 11, 2024 at 06:22

  Hello, @wssrob,

  Thank you for contacting us and for using XStore.

  We kindly request you deactivate the license in your 8Theme control panel and reactivate it on your new second-level domain. For detailed guidance on this process, please refer to our theme documentation available at the following link:

  https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

  We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

  Best regards,
  The 8Theme Team

  #427161 Copied
  

  Andrew Mitchell

  Support staff

  December 11, 2024 at 15:09

  Dear wssrob,

  We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

  Click here to spread the love: https://themeforest.net/downloads

  Thank you for being an integral part of our journey!

  Best Regards,
  The 8Theme Team

  #427253 Copied
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