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Cron Schedule or Cron Error Issue in Website

This topic has 6 replies, 3 voices, and was last updated 1 years ago ago by Luca Rossi

Bagwani

Participant

November 30, 2024 at 20:27

Dear Team,

I hope you’re doing well. I’m currently facing an issue with my website related to the cron schedule. I’m encountering the “Error establishing a database connection” message, and after review & checking, it seems that the issue is related to cron jobs, as mentioned in the error.

I’m not sure how to resolve this issue on my own, and I would greatly appreciate it if you could look into this and fix the cron error for me.

Your urgent assistance would be very helpful.

Thank you for your support.

Regards,
BAGWANI

Please, contact administrator
for this information.

#426001 Copied Theme version: 9.4.5

5 Answers

Rose Tyler

Support staff

December 1, 2024 at 11:28

Hello, Bagwani,

This could be due to various reasons such as a conflict with a plugin or incorrect server settings. To resolve this, you could try disabling all plugins temporarily to see if the issue persists. If it resolves, reactivate them one by one to identify the problematic plugin.

We kindly recommend reaching out to your hosting provider’s support team, as the current issue is not related to our area of expertise. Unfortunately, we are unable to provide assistance on this matter.

Best regards,
8Theme’s Team

#426028 Copied

Bagwani

Participant

December 1, 2024 at 11:37

Hello Dear Team,

I hope You guys are very well. I spoke with my hosting team, and they said:
“These events are running from the w3tc_imageservice and the W3 Total Cache plugin.

Could you please check the settings of this plugin?
You are an expert in this, and you have good knowledge of the code and this plugin. You were the one who recommended it for website optimization.

So, I kindly request you to check the settings of this plugin and see if any options need to be enabled or disabled.

It’s a request.

Thanking You.

Regards,
BAGWANI

#426032 Copied

Luca Rossi

Support staff

December 2, 2024 at 10:20

Dear @Bagwani,

Thank you for reaching out to us.

We would like to kindly inform you that issues related to third-party plugins fall outside the scope of the standard support services we provide.

For assistance with the matter, we recommend contacting the W3 Total Cache Support team directly via the following link: [https://wordpress.org/support/plugin/w3-total-cache/](https://wordpress.org/support/plugin/w3-total-cache/).

Should you have any further questions or require assistance with our products, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#426130 Copied

Bagwani

Participant

December 3, 2024 at 10:10

Dear Team,

I hope You guys are very well.

Sir, everything you said is correct, and I understand what you explained. However, as I sent a screenshot (https://prnt.sc/osCYhLQFEbJI) showing that there is a cron error, could you please take a look at it?

Please check which line the error is coming from and either remove it or modify it as needed.

You are a professional, and for you, it should be an easy task. So, I kindly request you to please check it and resolve the error.

I would really appreciate your help.

Please don’t refuse and resolve this error.

Thank you so much!

Regards,
BAGWANI

#426281 Copied

Luca Rossi

Support staff

December 3, 2024 at 11:13

Dear @Bagwani,

We would like to bring to your attention that there are certain plugins available that can help manage and control cron events. To address the issues with the current cron events, we kindly request you to install one of the following plugins and remove the problematic cron events:

– [WP Crontrol](https://vi.wordpress.org/plugins/wp-crontrol/)
– [Advanced Cron Manager](https://wordpress.org/plugins/advanced-cron-manager/)

Thank you for your understanding and cooperation. Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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Cron Schedule or Cron Error Issue in Website

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