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Product page gallery not showing all pictures whereas backend showing

This topic has 5 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

khurram virk

Participant

November 25, 2024 at 19:08

dear sir

good day to you!

hope you are fine, product page gallery not showing all pictures whereas backend showing

made video for you, please watch the following video link
https://www.loom.com/share/75e31b08112c4da79170532818f52e31

Product Link:
https://safeandsecureksa.com/product/g80-alloy-chain/

please guide.
thank you

#425192 Copied Theme version: 9.4.5

4 Answers

Tony Rodriguez

Support staff

November 26, 2024 at 07:48

Hello, @khurram virk,

Thank you for contacting us and for using XStore.

1/ You need to add images here – https://prnt.sc/YZj34ctVzZJS or unselect variations here https://prnt.sc/Qf3fg1LH4f6T or disable the variation gallery via Theme Options https://prnt.sc/OPnhQpLo6TfC

2/ Please be advised that when the ‘Variation Gallery’ is activated on a product page, the display will be limited to the Variation Image Gallery exclusively. This means that the product video and the standard product gallery will not be displayed concurrently with the Variation Image Gallery.

This is a default functionality. Changes require additional code customization.

We trust this information will be helpful to you. Should you need any further assistance or have any questions, please feel free to contact us at any time.

Best regards,
The 8Theme Team

#425232 Copied

khurram virk

Participant

November 26, 2024 at 14:18

dear sir

good day to you!

thank you for excellent support.

We did this unselect variations here https://prnt.sc/Qf3fg1LH4f6T, the problem is resolved. if we want to unselect the products pages have this same issue, then how we can do it globally. please guide.

thank you

#425299 Copied

Tony Rodriguez

Support staff

November 27, 2024 at 05:37

Hello, @khurram virk,

Unfortunately, there is no option available to apply this change universally. You will need to edit each product page individually and manually deselect the variations. Please refer to the following screenshot for guidance: https://prnt.sc/Qf3fg1LH4f6T

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#425393 Copied

Andrew Mitchell

Support staff

November 27, 2024 at 10:27

Dear khurram virk,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#425446 Copied
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Product page gallery not showing all pictures whereas backend showing

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