Problems with the title on the page – the h1 not showing

This topic has 9 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: henrik
    henrik
    Participant
    November 25, 2024 at 09:02

    the h1 tittel not showing..
    what can be wrong ??

    Files is visible for topic creator and
    support staff only.
    8 Answers
    Avatar: henrik
    henrik
    Participant
    November 25, 2024 at 09:03

    I have also send emails on this: bugs on the title on the page.
    So you can read the email if thats more easy.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2024 at 10:18

    Hello,

    Thank you for contacting us and for using XStore.

    Please note that different teams handle inquiries via email and on the forum. To simplify the process for both you and us, we kindly ask that you provide all the necessary information you believe we should know directly here on the forum. Avoid redirecting us to other communication channels, as this may delay the resolution of your request.

    We’ve changed the settings in Theme Options > Blog > Single post for you, please clear cache and check the result https://prnt.sc/pg-fvgSebdpg

    Best regards,
    8Theme Team

    Avatar: henrik
    henrik
    Participant
    November 25, 2024 at 11:49

    its so funny.. I turn it on.. dont showing 😛

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2024 at 13:16

    Hello,

    Could you please confirm if the cache, including the CDN cache, has been cleared?

    Best regards,
    8Theme Team

    Avatar: henrik
    henrik
    Participant
    November 25, 2024 at 13:48

    you have remove the w3 plugins.. so not its working..
    Then I got error message.. but okey. its working now.. strange..

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2024 at 14:02

    Hello,

    We would like to inform you that we only disabled and re-enabled the cache plugin; no plugin was deleted during this process.

    We are glad to hear that the issue has been resolved.

    Best regards,
    8Theme Team

    Avatar: henrik
    henrik
    Participant
    November 25, 2024 at 14:18

    okey. its look that working now..
    but its strange why I need to “delete” stuff or disable plugins 😛

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2024 at 15:12

    Hello,

    To see the changes, it is necessary to clear the cache. This is a logical step and is not dependent on the theme. You mentioned that you cleared the cache but did not see the changes. Therefore, we disabled and then re-enabled the cache plugin to ensure the cache was cleared.

    This topic will now be closed as your issue has been resolved. For any new questions, please feel free to open a new topic on the forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    Best regards,
    8Theme Team

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The issue related to '‘Problems with the title on the page – the h1 not showing’' has been successfully resolved, and the topic is now closed for further responses

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