Good afternoon. There is a problem with product images if there are more of them on the product page

This topic has 8 replies, 4 voices, and was last updated 1 years ago ago by Andrew Mitchell

  • Avatar: alexprstem
    alexprstem
    Participant
    November 24, 2024 at 09:18

    Good afternoon. There is a problem with product images if there are more than 3 of them

    Please, contact administrator
    for this information.
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    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2024 at 09:36

    Hello, Alexprstem,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: alexprstem
    alexprstem
    Participant
    November 24, 2024 at 09:45

    And please tell me, is there a way to fix it?
    So that the images are the same size in the product card

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2024 at 11:55

    Hello, Alexprstem,

    We appreciate your prompt response.

    Please provide URLs of pages from your screenshots.

    Best Regards,
    8Theme’s Team

    Avatar: alexprstem
    alexprstem
    Participant
    November 24, 2024 at 12:09

    Every product that has a lot of images. I sent some of them

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    for this information.
    Avatar: alexprstem
    alexprstem
    Participant
    November 24, 2024 at 23:14

    The problem remains. Please correct

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    Avatar: Justin
    Luca Rossi
    Support staff
    November 25, 2024 at 10:48

    Hi @alexprstem,

    Please try adding this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .single-product .swiper-vertical-images .vertical-thumbnails-wrapper {
        max-height: 570px;
        overflow: hidden;
    }
    

    Hope it helps!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 25, 2024 at 17:16

    Dear alexprstem,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Good afternoon. There is a problem with product images if there are more of them on the product page’' has been successfully resolved, and the topic is now closed for further responses

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