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Product widget’s button load more is not working at home page

This topic has 5 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

khurram virk

Participant

November 20, 2024 at 17:13

dear sir

good day to you!

thanks for supporting, category product widget load more is not working at home page, please check.

here is the screen shot
https://snipboard.io/gSZwh4.jpg
here is the link
https://safeandsecureksa.com

thank you

Please, contact administrator
for this information.

#424418 Copied Theme version: 9.4.5

4 Answers

Tony Rodriguez

Support staff

November 21, 2024 at 07:52

Hello, @khurram virk,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been resolved. Kindly check your website after clearing your browser cache to ensure everything is functioning as expected.

It appears the problem was related to a caching issue. As a temporary measure, we have deactivated the WP Rocket cache plugin on your site.

We hope this resolves the matter to your satisfaction. Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#424468 Copied

khurram virk

Participant

November 21, 2024 at 09:18

dear sir

good day to you!

please let us know how we can exclude this widget not to cache—rather than disabling the plugin.

looking forward for your help,

thank you

#424492 Copied

Tony Rodriguez

Support staff

November 21, 2024 at 11:42

Hello, @khurram virk,

We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your browser cache to ensure everything is functioning as expected.

Additionally, we have cleared all caches on your site and activated the WP Rocket cache plugin to optimize its performance.

We hope this resolves the matter to your satisfaction. Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#424521 Copied

Andrew Mitchell

Support staff

November 21, 2024 at 12:10

Dear khurram virk,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#424531 Copied
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The issue related to '‘product widget’s button load more is not working at home page’' has been successfully resolved, and the topic is now closed for further responses

Product widget’s button load more is not working at home page

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