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Cross x to close the popup not visible in mobile view

This topic has 7 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Andrew Mitchell

khurram virk

Participant

November 20, 2024 at 12:45

dear sir

good day to you!

cross x to close the popup not visible in mobile view, please guide

here is the screenshot
https://snipboard.io/ts1YcV.jpg

sample product page link–inquire us button popup in mobile view
https://safeandsecureksa.com/product/anchor-bow-omega-shaped-forged-shackle-with-bolt-pin/

#424353 Copied Theme version: 9.4.5

6 Answers
Rose Tyler

Support staff

November 20, 2024 at 12:58
Hello,

Thank you for contacting us and for using XStore.

Please add this code in Theme Options > Theme Custom CSS > Mobile:

.et_b_single-request-quote-popup .et-close-popup { left: 85%; }

Best Regards,
8Theme’s Team
#424358 Copied
khurram virk

Participant

November 20, 2024 at 14:10

dear sir

thank you

i have added but still x is not avaiable to close the popup

here is the screenshot
https://snipboard.io/xKiodS.jpg

thank you

#424374 Copied

Rose Tyler

Support staff

November 20, 2024 at 14:56

Hello,

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#424388 Copied

khurram virk

Participant

November 20, 2024 at 17:07

dear sir

good day to you!

PC

thank you

Please contact administrator
for this information.

#424417 Copied

Rose Tyler

Support staff

November 21, 2024 at 08:12

Hello,

https://prnt.sc/dnwVM9xm8be4
Please clear cache of your mobile browser and check the result.

Best Regards,
8Theme’s Team

#424472 Copied

Andrew Mitchell

Support staff

November 21, 2024 at 09:17

Dear khurram virk,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424489 Copied
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The issue related to '‘cross x to close the popup not visible in mobile view’' has been successfully resolved, and the topic is now closed for further responses

Cross x to close the popup not visible in mobile view

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