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  Stanley87

  Participant

  November 18, 2024 at 15:02

  Hi,

  Site is on elementor hosting but they disable caching from elementor platform and I disabled caching from elementor features.

  Problem is that from time to time desktop header becomes mobile and mobile header becomes desktop header.

  Also when that happens on mobile I lost mobile panel on the page.

  Now you can see that problem on desktop header on the page that I am sharing in private area.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #423998 Copied Theme version: 9.4.5
  4 Answers
  

  Stanley87

  Participant

  November 18, 2024 at 15:30

  On mobile homepage has desktop header.

  #424002 Copied
  

  Rose Tyler

  Support staff

  November 18, 2024 at 15:41

  Hello, Stanley87,

  Thank you for contacting us and for using XStore.

  Try to disable “Mobile User-scalable” and “Mobile optimization” clear cache including cache of your mobile browser and check the result after that. The mentioned settings may conflict with the setting of cache/optimization plugin on your site.

  Thank you for your cooperation.

  Best regards,
  The 8Theme Team

  #424005 Copied
  

  Stanley87

  Participant

  November 19, 2024 at 11:56

  Thanks!

  This resolved problem.

  #424156 Copied
  

  Rose Tyler

  Support staff

  November 19, 2024 at 12:59

  Hello, Stanley87,

  You’re welcome!

  Best regards,
  The 8Theme Team

  #424173 Copied
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