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Your theme contains outdated copies of some WooCommerce template files

This topic has 6 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Andrew Mitchell

Ve01

Participant

November 16, 2024 at 18:07

Hi

Today I updated the woocommerce and I received the erro message below.

“Your theme (so-style-02) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce. Suggestions to resolve this issue:

Update your theme to the latest version. If no update is available, contact the theme author to inquire about its compatibility with the current version of WooCommerce.
If you copied a template file to edit it, you will need to copy the new version of the template and reapply your changes.”

Please find the affetced models in attachment

Could you help me resolve this issue?

Thank you

Files is visible for topic creator and
support staff only.

#423821 Copied Theme version: 9.4.1

5 Answers

Rose Tyler

Support staff

November 17, 2024 at 08:30

Hello, Ve01,

Thank you for reaching out to us.

You need to update theme and XStore Core plugin https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Read more – https://www.8theme.com/documentation/xstore/troubleshooting/your-theme-contains-outdated-copies-of-some-woocommerce-template-files/

Best regards,
8Theme’s Team

#423843 Copied

Ve01

Participant

November 17, 2024 at 12:11

Hi

Thanks for your response.

Because my site can’t update atomatically, I tried to use the FTP to upated the theme. But the xstore core plugin update failed. So I restored my site by back up.

Now in my site , The prodcut image in the product category page can’t display normally. Hovering on the image,the exchange of the prodcut picture can’t show common. (mobile phone version is correct)
But the exchange of of the prodcut picture in shop page can show common.

Could you help me resolve this issue?

Please contact administrator
for this information.

#423863 Copied

Rose Tyler

Support staff

November 17, 2024 at 12:24

Hello, Ve01,

1/ You are unable to perform the automatic update because you have renamed the theme and core plugin. Therefore, you will either need to manually perform the update or revert the names to their original state, after which you can proceed with the update through the standard process.

Theme can be manually updated in the next way: download XStore – Installable Archive from this page https://www.8theme.com/downloads , go to Appearance > Themes > Add New > Upload archive > Install > Replace with uploaded, and the theme will be updated.

Then, download the Core plugin archive from this page – https://www.8theme.com/downloads/
Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now > click on “Replace current with uploaded” and the plugin will be updated on your site.

2/ Additionally, we noticed that you are using several third-party plugins. If the Core plugin cannot be activated after the update, it is likely that one of the third-party plugins is causing a conflict. In this case, we recommend disabling all third-party plugins, activating the Core plugin, and then re-enabling the third-party plugins one by one to identify the source of the conflict.

3/ Please refrain from updating the WooCommerce plugin in the future until you have confirmed that the theme version you are using is fully compatible with the latest WooCommerce version. You can verify this by checking the changelog or by reaching out to us for confirmation
https://xstore.8theme.com/update-history/

4/ Regarding the product images on the category page, you need to regenerate thumbnails using Regenerate Thumbnails plugin.

Best regards,
8Theme’s Team

#423865 Copied

Ve01

Participant

November 17, 2024 at 13:48

Hi

Thanks for your reply.

I reverted the name and updated the theme automatically , and I noticed after update the thumbnails image also display as common.

Thank you very much.

#423870 Copied

Andrew Mitchell

Support staff

November 17, 2024 at 13:48

Dear Ve01,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#423871 Copied
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