Demo themes are not visualize in home page but if i preview they works fine

This topic has 12 replies, 3 voices, and was last updated 1 years, 1 months ago ago by khulood

  • Avatar: khulood
    khulood
    Participant
    November 15, 2024 at 07:42

    please assist

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2024 at 07:51

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: khulood
    khulood
    Participant
    November 15, 2024 at 08:07

    hi check in private area

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 15, 2024 at 10:50

    Hello, khulood,

    Thank you for providing the access details. However, unfortunately, they are not working as expected. It appears that a guest login system is enabled on your end, which requires an email address. Additionally, we are unable to access the admin panel through the usual methods, and it seems that the link may have been changed.

    Could you kindly provide us with the correct access details?

    Best regards,
    8Theme Team

    Avatar: khulood
    khulood
    Participant
    November 15, 2024 at 12:31

    kindly replay with needed info

    Please contact administrator
    for this information.
    Avatar: khulood
    khulood
    Participant
    November 15, 2024 at 12:54

    try this account

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 15, 2024 at 13:19

    Please provide the correct link to the admin dashboard in the private content.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 15, 2024 at 13:20

    Any email address can be used for the new account, it does not have to be your or our personal email.

    Please contact administrator
    for this information.
    Avatar: khulood
    khulood
    Participant
    November 15, 2024 at 13:25

    hi pls check there

    Please contact administrator
    for this information.
    Avatar: khulood
    khulood
    Participant
    November 15, 2024 at 14:54

    still not work

    Avatar: khulood
    khulood
    Participant
    November 15, 2024 at 15:09

    not able to open the private area, also cached has been cleared

    Avatar: khulood
    khulood
    Participant
    November 15, 2024 at 18:22

    thanx it works now

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The issue related to '‘demo themes are not visualize in home page but if i preview they works fine’' has been successfully resolved, and the topic is now closed for further responses

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