Return to previous page

COD is enbles and set up but Not working in Check out

This topic has 6 replies, 3 voices, and was last updated 11 months, 3 weeks ago ago by Andrew Mitchell

Carry Sane

Participant

November 14, 2024 at 09:50

I have enables the COD from WooCommerce but it is not working on the checkout. when i enable an online payment option then that is working but again COD is not showing as an option.

I have tested plugin conflicts as well.
I have added 2 Ss showing the COD is enables and a checkout page which says no payment option available.

Need help!
thanks

Files is visible for topic creator and
support staff only.

#423325 Copied

5 Answers

Rose Tyler

Support staff

November 14, 2024 at 13:56

Hello, Carry Sane,

Thank you for reaching out to us.

Please check how it works when no XStore theme is activated, but a default WooCommerce theme – Storefront (Appearance > Themes).
Let us know the results of the test.

Best regards,
8Theme’s Team

#423397 Copied

Carry Sane

Participant

November 14, 2024 at 19:13

the whole website breaks when I change up the theme. I have tried almost every solution giving the woocommerce forum but no good.

Files is visible for topic creator and
support staff only.

#423498 Copied

Carry Sane

Participant

November 14, 2024 at 19:48

When I activate the Online payment gateway then it shows up but the COD (cash on delivery) option does not show up as an option.

How Can I check what is causing this error ?

Need Help urgently!

Files is visible for topic creator and
support staff only.

#423499 Copied

Rose Tyler

Support staff

November 15, 2024 at 07:54

Hello,

Please provide temporary wp-admin and FTP access. We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#423530 Copied

Andrew Mitchell

Support staff

December 26, 2024 at 09:43

Dear Carry Sane,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#428781 Copied
Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘COD is enbles and set up but Not working in Check out’' has been successfully resolved, and the topic is now closed for further responses

COD is enbles and set up but Not working in Check out

Explore our best WordPress WooCommerce Themes collection