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I am facing issues with stock quantity in single product page

This topic has 9 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

Plethora

Participant

November 4, 2024 at 20:01

Hi,

1- I have an issue, I do not want to show stock quantity on a single product page, only want to show of stock status once the product is out of stock and there is no add to cart or buy now button visible. i am enabling the option which is ” stock status ” but its showing stock quantity also.

2- I noticed there is a header theme changing on the mobile view. the change I noticed is that the menu for desktop and tablet which is the 3rd bottom header is showing in mobile view even it is disabled for mobile.

#422072 Copied

8 Answers

Tony Rodriguez

Support staff

November 5, 2024 at 05:50

Hello, @Plethora,

Thank you for contacting us and for using XStore.

1/ 2/ Could you kindly provide us with screenshots of the issue you are encountering, along with the URL of the affected page? Additionally, please share your site’s WP-admin access in the private content area so that we can thoroughly investigate and assist you further.

Thank you for your cooperation.

Best regards,
8Theme Support Team

Please contact administrator
for this information.

#422086 Copied

Plethora

Participant

November 5, 2024 at 06:10

1/There are no issues with the first concerns, it is fine. but what I am looking for is, that I do not want to show stock quantity. I only want to show customers if the product is out of stock on a single product page.

2/ I did not keep the screenshots as this issue is solved automatically after some time, or once I clear the cache. I will make sure to keep a screenshot once it happens again.

#422088 Copied

Tony Rodriguez

Support staff

November 5, 2024 at 09:41

Hello, @Plethora,

Thank you for your response.

1/ Please go to WooCommerce > Settings > Products > Inventory > Stock display format > Never show quantity remaining in stock and save settings.

Please See the image for reference in the private contnet area

Afterward, clear your browser cache and check again

2/ Sure. If the issue persist, Please provide screenshot of the problem so that we will check and help you.

We hope this information is helpful. Should you have any questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#422112 Copied

Plethora

Participant

November 8, 2024 at 12:04

please find the video for the issue, please notice the header while changing the pages. on mobile view

Files is visible for topic creator and
support staff only.

#422482 Copied

Tony Rodriguez

Support staff

November 8, 2024 at 12:07

Hello, @Plethora,

Thank you for your response.

We suggest that you turn off the Mobile Optimization option in (XStore > Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

It is necessary for you to identify which specific option from any third-party plugin is conflicting with our feature. Once identified, please decide which option you would prefer to disable and which to retain to ensure optimal functionality.

Best regards,
8Theme’s Team

#422485 Copied

Plethora

Participant

November 8, 2024 at 12:20

i turned off the {We suggest that you turn off the Mobile Optimization option in (XStore > Theme Options > General) }

and this is happening…

Files is visible for topic creator and
support staff only.

#422488 Copied

Tony Rodriguez

Support staff

November 8, 2024 at 12:48

Hello, @Plethora,

Thank you for your response.

Please share your site’s WP-admin access in the private content area so that we can thoroughly investigate and assist you further.

Thank you for your cooperation.

Best regards,
8Theme Support Team

Please contact administrator
for this information.

#422490 Copied

Andrew Mitchell

Support staff

November 22, 2024 at 06:24

Dear Plethora,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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I am facing issues with stock quantity in single product page

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