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When using variation gallery, slider is not visible on shop page

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Andrew Mitchell

carliczyk

Participant

October 30, 2024 at 23:35

Hello,

Sometimes when we use the variation galley to display images for multiple swatches, the slider is not visible on the shop page. (screenshot attached).

Please, contact administrator
for this information.

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3 Answers

Andrew Mitchell

Support staff

October 31, 2024 at 13:47

Hello, carliczyk,

Unfortunately, we are unable to log in to your website as two-factor authentication is enabled.

Regarding the slider issue, we suspect that the pre-selected variation does not have a variation gallery, which is why the slider is not being generated. Kindly try adding a variation gallery for the pre-selected variation.

Best regards,
8Theme Team

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carliczyk

Participant

November 22, 2024 at 02:58

We realized that you have to uploaded the products in the product gallery, in addition to the variation gallery.

Thank you for your help

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Andrew Mitchell

Support staff

November 22, 2024 at 02:59

Dear carliczyk,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

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When using variation gallery, slider is not visible on shop page

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