Problem with Outh link on facebook and google for social login function

This topic has 15 replies, 4 voices, and was last updated 6 months, 2 weeks ago ago by Paul Modiga

  • 14 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2024 at 09:00

    Hello, Paul Modiga,

    Thank you for reaching out to us with your concern regarding the OAuth link for social login configuration with Google on your website.

    Please provide screenshots of your google login settings and temporary wp-admin access.

    Best Regards,
    8Theme’s Team

    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 2, 2024 at 09:03

    I provided in private everything

    Please contact administrator
    for this information.
    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 3, 2024 at 11:20

    hello any updates?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 3, 2024 at 13:14

    Hello, Paul Modiga,

    Thank you for reaching out to us. Unfortunately, the link you provided for admin panel access is not functioning. Additionally, we kindly request that you provide us with FTP access credentials. This is necessary for us to fully track the Google login process.

    Best regards,
    8Theme’s Team

    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 3, 2024 at 14:16

    i have provided another link its available for 3 days

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 3, 2024 at 14:28

    In addition to the link previously mentioned, we kindly request access to the FTP.

    Best regards,
    8Theme’s Team

    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 3, 2024 at 14:37

    I added the details for the FTP.

    Please contact administrator
    for this information.
    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 4, 2024 at 16:34

    Any update please?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 6, 2024 at 15:41

    Hello, Paul Modiga,

    We would like to express our gratitude for providing us with the necessary access. We have implemented some changes and kindly request that you verify the login functionality at your earliest convenience. During the verification process, please ensure that the maintenance mode is disabled and the cache is cleared.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 8, 2024 at 17:32

    I am redirecting after login still on 404 error page also i get Ajax error

    https://prnt.sc/nFfHXwWwvIUB

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 10, 2024 at 14:40

    Hello, Paul Modiga,

    I hope this message finds you well.

    We are currently experiencing difficulties accessing the administrative panel and FTP with the credentials previously provided to us. Could you kindly issue new access details at your earliest convenience?

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

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    support staff only.
    Avatar: Antonio
    Antonio
    Participant
    January 28, 2025 at 15:54

    Hello , did you solve the problem ? I have the same problem with my site ipernatura.it . I get the error 404 after login on my-account page

    this is the uri that i have in google API

    https://ipernatura.it/my-account//google/oauth2callback

    I receive back the link that is present in private area with error 404 page .

    Waiting for you answer

    R.

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 30, 2025 at 10:54

    Hello, Antonio,

    There could be several reasons for this issue. One of the most common causes is the use of plugins or security measures that block certain links. We kindly suggest disabling them to see if this resolves the problem. If the issue persists, please provide us with access to your website’s admin panel and FTP so we can investigate further.

    Best regards,
    The 8Theme Team

    Avatar: Paul Modiga
    Paul Modiga
    Participant
    May 29, 2025 at 08:11

    Thanks for the support! My topic “Problem with Outh link on facebook and google for social login function” has been successfully resolved.

  • Viewing 15 results - 1 through 15 (of 15 total)

The issue related to '‘Problem with Outh link on facebook and google for social login function’' has been successfully resolved, and the topic is now closed for further responses

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