The theme is in conflict with dokan and the icons are not appearing

Hello LUKITA,

Thank you for reaching out to us with your concern.

To assist you further, could you please provide the URL of the page related to your screenshot, along with the necessary access credentials (username and password)?

Best Regards,
8Theme’s Team

Hello LUKITA,

We appreciate your prompt response.

https://prnt.sc/xlglGpd1KGS9 – where we can see the content from your screenshot?

Best Regards,
8Theme’s Team

Dear @LUKITA,

I hope this message finds you well. Could you kindly provide us with the URL of the page where you are experiencing issues? Additionally, it would be helpful if you could verify whether this issue occurs exclusively with our XStore theme.

We have noticed in your Theme Options under Speed Optimizations that the Font Awesome library is deactivated, which indicates that it is not being loaded by our theme. This suggests that the issue might originate from Dokan itself or from a conflict with one of your other plugins.

We recommend conducting a test using the Storefront theme to further isolate the problem.

Thank you for your cooperation.

Best regards,
Jack Richardson
The 8Theme Team

Dear @LUKITA,

We hope this message finds you well.

We have noticed that the Storefront theme could automatically incorporate the FontAwesome
icons library. However, our XStore theme provides a flexible option to manually load this library when it needed for customer. To address the issue you reported on your website, we have successfully activated the FontAwesome library loading with version 5.15.3. You can view the update here: https://prnt.sc/E6lRXCRQ4nEP.

As a result, the icons on your Dokan orders page should now display correctly. Please review the changes at your earliest convenience using this link: https://prnt.sc/bbVlvOphaFOx.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
Jack Richardson
The 8Theme Team