Search results are not aligning correctly

This topic has 5 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Andrew Mitchell

  • Avatar: zaid
    zaid
    Participant
    August 7, 2024 at 10:46

    hello,
    I have this problem when I try search for something , i will explain in details:
    – i search for something , for example you try searching for “Arduino” in the search bar in the header
    – results are coming without problem , but now upon clicking “enter” or the left search icon, then im directed to the categories page , which is wrong page , the page im supposed to be forwarded to in the page that has the search results of what i typed. you can check it directly on the website : http://www.tc-safa.com

    the other part of the problem is while doing the search but on the mobile phone.
    when it comes to search , the mobile webpage has two errors
    1. is the search results window is somehow not showing the upper part which is small section that i can see when i open xstore theme editor on wordpress with mobile interface , so for soe reason there the vertical dementions need to be readjusted to cover the whole screen without missing part.
    2. when you search for something there is a small black bar in the bottom which says “show all results” , upon clicking it, i will again be forwarded to the categories instead of the search results page (similar issue with the PC webpage).

    i will provide you with login so its better to troubleshoot this.

    Please, contact administrator
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    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2024 at 13:30

    Dear @Zaid,

    I hope this message finds you well.

    I would like to inform you that with our XStore theme, the default setting redirects the search results page to the shop page, if the results contains any products found, where the results are displayed accordingly. Based on your current setup, where only the Categories widget is added on the Product Archive builder, we have implemented an additional condition to accommodate your needs. You can view this adjustment here: https://prnt.sc/hrOPQcVY5YAJ. Also, we would recommend you to use the Archive Products widget on such builder as it will display the content dynamically. Watch the tutorial on our documentation -> https://www.8theme.com/documentation/xstore/xstore-builders/.

    Please take a moment to review the changes and confirm if the search results are now visible as expected.

    Furthermore, to ensure clarity and efficiency in resolving any remaining issues, I kindly ask you to describe them one by one. This approach will help us address each concern systematically and prevent any potential confusion.

    Thank you for your cooperation and understanding.

    Best regards,
    Jack Richardson
    8Theme’s Team

    Avatar: zaid
    zaid
    Participant
    August 7, 2024 at 14:06

    thanks

    I confirm they all are working. all problems solved

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2024 at 14:31

    Hello @zaid,
    If all your questions from this topic are solved, please, mark this topic as solved.
    Kind regards, Jack Richardson

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 9, 2024 at 04:17

    Dear zaid,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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