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An error occurred while updating - by Gand

This topic has 4 replies, 3 voices, and was last updated 1 hours, 35 minutes ago ago by Tony Rodriguez

Gand

Participant

August 1, 2024 at 19:44

An error occurred while updating XStore Core: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Please, contact administrator
for this information.

#408373 Copied Theme version: 9.3.15

3 Answers

Rose Tyler

Support staff

August 2, 2024 at 07:02

Hello Gand,

We hope this message finds you well. We regret to hear that you are experiencing issues with updating the XStore Core.

Please read this article https://www.8theme.com/documentation/documentation/troubleshooting/troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update/

Additionally, update the theme first and only after that the code plugin.

Best Regards,
8Theme’s Team

#408406 Copied

Gand

Participant

December 19, 2025 at 02:59

Thanks for the support! My topic “An error occurred while updating” has been successfully resolved.

#462787 Copied

Tony Rodriguez

Support staff

December 19, 2025 at 02:59

Dear Gand,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

#462788 Copied
Tagged: fixing wordpress woocommerce errors, resolving woocommerce update errors, troubleshooting woocommerce update issues, update error solutions woocommerce, woocommerce error update fix, wordpress templates update error, wordpress woocommerce update failures
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