Filter option showing only filter by rating other are removes

This topic has 10 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Andrew Mitchell

  • Avatar: shopsangam
    nitin kumar
    Participant
    July 22, 2024 at 05:22

    Hi team,

    I am writing to inform you that on my website filter option not working properly .

    on the filter section slide bar, showing only filter by rating other are removes.

    sharing a screenshot for your kind reference.

    Files is visible for topic creator and
    support staff only.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 22, 2024 at 07:00

    Hello shopsangam,

    Thank you for reaching out and bringing this issue to our attention.

    Please provide temporary wp-admin access.

    Best Regards,
    8Theme’s Team

    Avatar: shopsangam
    nitin kumar
    Participant
    July 22, 2024 at 10:20

    as you requested pls find the necessary credentials.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 22, 2024 at 13:24

    Hello shopsangam,

    We hope this message finds you well. We are currently experiencing an issue where we are redirected to the homepage instead of being logged in. Could you kindly provide us with the login credentials once again to facilitate our access?

    Best Regards,
    8Theme’s Team

    Avatar: shopsangam
    nitin kumar
    Participant
    July 23, 2024 at 07:27

    pls find as you required

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 23, 2024 at 07:40

    Hello shopsangam,

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: shopsangam
    nitin kumar
    Participant
    July 23, 2024 at 08:25

    hi team,

    i had seen that by your link attached in pvt area , wanted to know that why only four category are seeing in filter.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 23, 2024 at 09:25

    Hello shopsangam,

    We would like to inform you that the result corresponds to the number of non-empty categories on your website.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: shopsangam
    nitin kumar
    Participant
    July 23, 2024 at 15:06

    Hi team,

    Got it the reason and thank you very much for fixing the issue ?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 23, 2024 at 15:07

    Dear shopsangam,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

  • Viewing 10 results - 1 through 10 (of 10 total)

The issue related to '‘filter option showing only filter by rating other are removes’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.